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Phone: (952) 492-6660
920 Arabian Drive,
Jordan, MN 55352

Hidden Fence of Minnesota, The Dog Fence Experts, answer your questions on hidden, underground electric dog fences. Learn how & why only Hidden Fence of Minnesota offers safe humane training options.

Pet Fence FAQ's - Hidden Fence of Minnesota

At Hidden Fence of Minnesota, we believe in complete pricing transparency. Our user-friendly "Get a Quote" tool allows you to easily request a free, customized quote for your property by providing some basic details about your needs.
We will promptly respond with a comprehensive, obligation-free proposal via your preferred communication method - email, phone, or text messaging. Our knowledgeable team will provide all the information you need to make an informed decision, answering any questions you may have.
We take pride in our commitment to open communication and exceptional customer service. Let us demonstrate why Hidden Fence of Minnesota is the premier choice for your pet containment solutions. We look forward to the opportunity to discuss your requirements and exceed your expectations.

For both concrete and asphalt driveways, we use a concrete saw to clean out an existing expansion joint. The boundary wire is then inserted into this joint, and we cover it with the material when finished and seal if necessary.
For asphalt driveways if there is no expansion joint to use we will cut a straight line and insert the wire there.
Pre-installing conduit beneath new asphalt is not recommended, as cracking often occurs over conduit within a few years. Our straight saw cut provides a much cleaner look that becomes less apparent over time with regular driveway sealcoating.
Also, where our wire comes out from the garage through siding we use conduit as an exit point as illustrated below, unlike how the cable nearby is dropped outside.
Rest assured, we take care to install the boundary wire across your driveway in the most professional and inconspicuous manner possible. Let us know if you have any other concerns regarding this process.

Yes, we provide a full one-year money back guarantee to ensure you have a risk-free opportunity to test our hidden fence system with your dog(s). This allows you to confirm it is the best containment solution for your needs.
To be eligible for a refund, we simply require that you remain in communication with us and notify us promptly of any containment issues that arise. This gives us the chance to resolve the problem effectively.
If we do not hear from you about containment problems during the year, and you choose not to allow us to help, our refund policy covers a prorated amount for the used equipment only. A representative will come to recover the equipment and disable the wiring.
Please note that any long distance job fees charged are non-refundable, as the equipment portion is the only refundable cost.
We stand behind our products and services, and this one-year guarantee demonstrates our commitment to your complete satisfaction.

We are currently restructuring our in house financing and more details will be available shortly. 

Please contact us if you need financing and we will work with you base on your situation.

At Hidden Fence of Minnesota, we confidently offer the most competitive pricing without sacrificing quality or customer service. We utilize top brand electronics, premium wiring and connectors, yet our published prices undercut even the non-published rates of our best-known competitors for comparable systems, features and guarantees.

If you receive a lower written quote from a competitor for their premium installed system with advanced features, we will beat that price with our Pet Stop® Link™ EcoLite™ system and provide additional value-added features they don't offer.

For basic system installations with similar features and guarantees, we'll beat any competitor's price by $50 when installing our Pet Stop® PCC200 Pro system.

To ensure an accurate side-by-side comparison, we simply ask that you provide the details or a copy of their quote.

As an independent, local family-owned business working directly for our customers rather than shareholders, we can offer superior pricing flexibility. Our competitive rates, combined with exceptional products and service, allow us to earn customers' trust and referrals.

Let us know if you have any other pricing questions! We're committed to complete pricing transparency and delivering the best overall value for your investment.

We provide three types of warranties to accompany our transmitters, receivers, and wire installations:

1. Parts Warranty: This covers the replacement of a transmitter or receiver at no cost to you if either component becomes inoperative within a specified period.
2. Labor Warranty: This ensures that there is no cost to you for our labor to process and replace a malfunctioning transmitter or receiver. Our Labor Warranty duration is either 2 or 3 years from your system installation date, depending on the Parts Warranty option you choose.
3. Installation Warranty: This guarantees that there is no cost to you for labor and materials required to address wire breaks or other repairs resulting from installation-related issues.
For more detailed information on each type of warranty, please visit our Warranty Information Page.

With GentleSteps™ Training, we can begin working with puppies as young as 10 weeks old.

The optimal time to start training a puppy to a hidden fence is when their curiosity prompts them to pull you around the yard in exploration.

Our lowest GentleSteps™ training level utilizes a soft "tickle," which is gentle enough even for the most sensitive puppies.

This gentle sensation, coupled with the audible tone and the presence of boundary flags, engages all three senses simultaneously.

Puppies quickly grasp this concept and eagerly respond to positive reinforcement as they learn to turn away from the flags and return to the center of the yard, while enjoying the attention they get during the process of learning.

As a Pet Stop® dealer, we take pride in employing their exclusive GentleSteps™ training method for pet training.

GentleSteps™ stands as the safest and most humane training method available today. It begins with gentle, tickle-like stimulation levels to acquaint your pet with the boundary. Gradually, the the correction level increases as they learn and encounter real-life distractions.

Upon completion of GentleSteps™ training, most dogs exhibit a remarkable reluctance to leave their yard. From the initial on-leash training to the eventual off-leash enjoyment of their yard, we demonstrate the safety and control inherent in the process.

Occasionally, some dogs may prove to be particularly stubborn. In these rare instances, we have the option to temporarily configure their receiver for extended correction. This provides them with a singular experience that reinforces respect for the boundary. This approach underscores our commitment to promoting products that are genuinely safer and more humane, ensuring containment even for the most determined "escape-artist" dogs.

Our Training Insurance Package guarantees onsite assistance whenever needed following the initial session. Additionally, we offer a Complete Training Package, providing comprehensive training without requiring your direct involvement if preferred or if circumstances prevent your participation.

Pet Stop® Brand and Hidden Fence of Minnesota operate independently and are not affiliated with Invisible Fence® Brand.

Our systems offer unmatched patented features and expert training methods that set us apart. Exclusive to Pet Stop® Brand and their dealers are innovative products and services like GentleSteps™ training, the Link™ EcoLite™ Rechargeable Receiver, Bluetooth connectivity, and the Diagnostic Testing Feature.

Our customizable systems boast an impressive 99.6% successful containment rating, the highest in the industry. Established in 1992, Pet Stop® Brand is led by a team of industry pioneers with unparalleled experience and a genuine passion for pets.

Fun fact: John Purtell, President Ameritus of Perimeter Technologies® and Pet Stop® Brand, was the original owner of Invisible Fence® Brand and coined the term "Invisible Fence®." He purchased a patent in 1976 and later transformed the technology into Invisible Fence® until he sold his interest in 1993.

After his non-compete agreement expired, Purtell re-entered the pet containment industry, eventually joining forces with Bob Slattery to establish Pet Stop®. Today, Invisible Fence® Brand is owned by a Private Equity Firm, specializing in Chinese manufacturing, acquired in 2020.

We guarantee our systems will effectively contain your dog under the following conditions:

1. The system is installed by our professionals.
2. It is operated and maintained according to our instructions.
3. You promptly notify us of any issues so we can diagnose and resolve them quickly.
4. The appropriate receiver is selected for your dog's temperament.

The guarantee covers our time and onsite assistance to find the proper setting combination to ensure containment. However, it does not cover the cost of upgrading to a stronger receiver if that is deemed the best solution.
Since you control the system settings, there may be situations where you need to provide key details to help us identify and address any escape issues.
If your dog requires a stronger correction level than the PCC200 Pro receiver can provide, we offer an upgrade option to the more powerful EcoLite™ HO or Link™ EcoLite™ receiver, known to contain even the most stubborn dogs. You'll receive full trade-in credit for your existing PCC200 Pro, regardless of age, and only pay the difference in cost plus a Diagnostic Charging Base.
We guarantee either EcoLite™ receiver, with the right settings, will stop your dog's escape attempts or you'll receive a full refund.
Our only requirement is that you stay in communication with us about any problems and allow us to help resolve the issues.
This comprehensive containment guarantee applies across all Pet Stop® systems, ensuring a solution for every situation.

The Training Insurance Package guarantees unlimited onsite assistance after the initial training session, ensuring your dog successfully learns the new boundaries. The user-friendly GentleSteps™ process is simple enough for children to participate.
After completing the first session, you'll know exactly how to continue acclimating your dog(s). We understand some dogs may need higher correction levels or get startled initially.
This package includes free return visits as needed to resolve any challenges. We require you to contact us within the first 15 days if experiencing difficulties and participate in the follow-up sessions.
Requesting assistance is easy - call, text, email or submit a form on our website. We monitor communications 7 days a week and respond promptly by your preferred method.
While most issues can be resolved quickly, we'll schedule an onsite visit right away when necessary. Our goal is to do whatever it takes to ensure successful training.
The key advantage of our system is the ability to gradually increase correction levels until your dog learns proper boundaries, eliminating the need for costly professional dog training services.
In summary, this inclusive package provides guidance at your pace, onsite support, and the flexibility to reinforce training effectively, all backed by our commitment to your dog's success.

Our professionally-installed eXtreme Dog Fence® systems come with an exclusive Buyer Protection Plan, ensuring that your investment is safeguarded at all times.

Should you decide to upgrade to one of our Pet Stop® systems after experiencing the eXtreme® system, the process is seamless. You only need to cover the price difference between your initial eXtreme® purchase and the desired Pet Stop® system.

The price difference is determined by comparing the invoice of your purchased eXtreme® system with the quoted price of the chosen Pet Stop® System. We pride ourselves on transparency, so rest assured there are no hidden fees post-installation.

Moreover, upgrading doesn't entail the installation of new yard wire. Regardless of the system installed, the same 16-gauge buried wire is utilized. Only the electronic components (receiver(s) and transmitter) need to be exchanged. It's that simple.

Additionally, our Buyer Protection Plan extends to any upgrades in Pet Stop® systems, so you never lose out on your investment.

Not sure which layout design will work best initially? No problem! We understand you may want to adjust the layout after using the system for a month or so, just like trying on new shoes before deciding to keep them.
That's why we offer one free layout change within the first 3 months - converting a non-zoned layout to a zoned layout, or vice versa. Please note this does not include blocking off garden areas, major customizations, or alterations beyond a simple zoning change.
If any neighbor disputes claim the wire was installed on their property, we will relocate it at no cost. However, we highly recommend discussing property lines with your neighbors prior to installation to prevent potential conflicts. Most can identify boundaries without an official survey.
If unsure about your property lines, we advise installing the wire well within your estimated boundary to be safe, as we cannot determine these lines for you. County GIS mapping resources can provide accurate aerial imagery to verify boundaries.
Our goal is to ensure you're completely satisfied with the final layout design for effective pet containment. Don't hesitate to take advantage of the free adjustment if needed in those first few months.

Yes, our hidden fence systems can effectively contain cats, though some additional customization is usually required. Since cats can climb trees and other elevated areas that dogs cannot access, we carefully design the layout to keep the boundary wire away from any potential escape routes.
The key factor is your cat's receptiveness to training and their response to the hidden fence system. With proper conditioning, many cats learn to respect the boundaries.
If outdoor containment is not the primary goal, we also offer indoor transmitters that are highly effective for keeping both cats and dogs away from designated indoor areas, such as furniture or rooms.
Our team will work closely with you to determine the optimal solution for your home and pets' needs, whether that involves customizing an outdoor perimeter for your cat or exploring indoor deterrent options. Feel free to contact us to discuss your specific requirements.

If you are ready to move forward after reviewing your proposal, simply click the "Approve" button at the bottom of your quote. This will automatically notify us of your decision, and you will receive a copy of the approved proposal along with scheduling information via email.
If you prefer to discuss scheduling over the phone, feel free to reply to the emailed proposal or text message, and we will promptly reach out to coordinate a convenient time.
No payment is required until the day of installation when our team arrives to complete the work to your satisfaction. We do ask that you have a payment method ready for that time.
Rest assured, the approval and scheduling process is straightforward. We aim to make this a seamless experience while providing you with flexibility to finalize details according to your preferences.

Yes, we provide optional sprinkler system coverage that can be included in your package. If we accidentally damage any sprinkler heads, water lines, or control wires from professional-grade irrigation systems like Rain Bird®, Toro, or Hunter Industries during the installation process, we will repair it at our expense or pay for prompt repairs by a reputable company of our choosing.
This coverage ensures any unintentional sprinkler system damage caused by our work will be resolved in a timely manner at no additional cost to you. We simply ask that you notify us as soon as any issue is discovered so we can take corrective action.
If you feel comfortable marking all sprinkler head locations prior to our arrival, this can help avoid potential damage during installation. In that case, you may opt out of the sprinkler coverage.
Our goal is to provide a hassle-free installation experience. This optional protection gives you added peace of mind, safeguarding your irrigation investment while allowing us to uphold the highest standards of workmanship and customer service.

Pro Receiver:

* Lifetime Equipment Warranty
* 3-Year Labor Warranty covering processing costs (After 3 years, labor fee applies)
* $129 fee for accidental damage
* Option to downgrade to 2-Year Limited Lifetime Parts Warranty for discount (Full price for replacements after expiration)

EcoLite™ & Link™ EcoLite™ Receivers:

* Lifetime Parts Warranty for manufacturing defects
* 3-Year Labor Warranty for processing/exchange (After 3 years, labor fee applies)
* UltraCare™ Protection deductible per incident for accidental damage replacement (Damaged unit must be returned)

The comprehensive warranties demonstrate our commitment to quality and product longevity. The Pro receiver offers a lifetime guarantee, while the EcoLite™ models come with valuable added protection plans like UltraCare™ to cover accidental damage affordably.
Let us know if you need any clarification on the warranty details and terms for each receiver option. We want you to have full confidence in your investment.

Pet Stop® brand transmitters are backed by a unique lifetime parts warranty. If your transmitter is damaged by lightning, simply notify us, and we will arrange for a replacement unit while retrieving the damaged transmitter (labor fees may apply).
Additionally, the exclusive Zapp Alert® system provides both audible and visual warnings to alert you immediately if a power surge occurs in the transmitter. This helps protect your pet by letting you know when the system is compromised.
Please note that this warranty covers the transmitter parts only. Normal repair charges will apply for locating and repairing any breaks in the boundary wire caused by lightning strikes.
We stand behind the quality of our Pet Stop® products and want you to have peace of mind knowing that your transmitter is covered for life against lightning damage. Don't hesitate to contact us if you ever need warranty service.

For tracking purposes only, GPS is a viable option. For containment, however, we believe a wired, in-ground hidden fence provides the most reliable and consistent containment solution for residential properties.
GPS containment systems have significant limitations you should be aware of. These companies disclose that their products can have a +/- 15 foot range of accuracy on either side of the set boundary line. This means your dog could potentially roam up to 15 feet past your property line before being corrected.
For many homeowners, allowing that much potential buffer extends well into neighbors' yards or even the street, posing safety risks. The accuracy and adjustability of our wired fences ensure your dog is contained precisely within your desired boundaries.
We have provided a video further discussing the differences between these two containment methods. Feel free to watch it for an in-depth explanation to help determine if GPS or our traditional hidden fence is the right solution for your needs.
Our top priority is providing effective pet containment while ensuring maximum safety and peace of mind. Don't hesitate to reach out if you have any other questions!

We've streamlined the process of obtaining a personalized proposal to make it as convenient as possible for you. Simply click the "Get a Quote" button at the top of your screen to complete our online form. This is the quickest and most efficient way to receive a price quote tailored to your needs.

If you prefer discussing your requirements with us over the phone before providing specific information, feel free to call or text our main number. Upon submitting your basic contact details, we'll promptly reach out to you.

Rest assured, your information is treated with the utmost confidentiality and will only be viewed by Hidden Fence of Minnesota.

Once your proposal is prepared, it will be delivered to you via email and text message, complete with a URL link for easy viewing.

If you're comparing quotes from different companies, we respect your preferences and will communicate with you according to your instructions. We kindly request confirmation of receipt of our proposal, and we'll continue to follow up until we hear back from you.

We invite you to explore our reviews to hear what our recent customers have to say about their experiences with us.

If you prefer a phone conversation, please let us know, and we'll be happy to accommodate your request.

At our company, we strive to provide seamless and transparent service throughout the entire process. Our online "Get a Quote" system allows us to offer accurate and firm pricing based on the details you provide. 

For those concerned about unique property features, we offer an optional 20-30 minute Tech-Quick Visit prior to installation. However, many customers find this unnecessary as our technician conducts a thorough walkthrough and discussion on the scheduled installation day.

Rest assured, if our technician determines that we cannot accommodate your pet containment needs, you are under no obligation to proceed. We have transitioned away from in-person sales visits to prioritize efficiency, competitive pricing, and superior customer service.

The shift towards digital commerce has influenced this change, allowing us to provide an industry-leading online experience. Customer feedback also indicates a preference for addressing questions via phone, text, email, or video rather than in-person meetings.

We honor our online quote prices, and if any errors are made on our part, we do not expect you to pay extra. Our average turnaround time from initial contact to installation is only 4-6 business days.

Customers choose us for our integrity, transparent pricing, and exceptional service. We look forward to the opportunity to demonstrate the value we offer and earn your business.

Absolutely. At Hidden Fence of Minnesota, we stand behind our proven pet containment systems with a 100% containment guarantee to give you complete peace of mind.
After one of our highly qualified technicians installs your system, they will personally guide you through the initial GentleSteps™ training session. Following this comprehensive walkthrough, we leave the rest of the leashed training process up to you.
Most customers feel very comfortable taking over the training independently after our tech's instructions. However, if any unexpected issues arise, we provide unlimited complimentary onsite follow-up visits upon request. The vast majority of our clients have no problems and their pets are successfully contained within 5 consecutive days of leashed conditioning.
Our goal is to deliver the highest quality customer experience. The containment guarantee ensures we work closely with you through the training period to achieve effective long-term boundaries for your pet's safety.
Let us know if you have any other questions! We're committed to making this a seamless process from installation to training and beyond.

Yes, we do offer cross-compatibility options for customers who originally purchased systems from other leading brands. While we try to avoid mixing components when possible, here are some key compatibility details:
Our transmitters can be programmed to work with these receivers:

* Invisible Fence® Brand 700 & 800 series
* DogWatch®
* DogGuard®
* PetSafe®

Our EcoLite™ and Link™ EcoLite™ receivers are compatible with:

* Invisible Fence® Brand 700 & 800 systems
* Boundary Plus® transmitters (configured to operate like 800 series)
* PetSafe® transmitters

The Link™ EcoLite™ model's Bluetooth connectivity allows adjustments via smartphone app regardless of the transmitter brand.
For Perimeter® systems, any equipment requiring replacement must be the exact same model. For very old systems no longer available, we can often provide cost-effective new equipment solutions from our product lineup.
We also supply Invisible Fence® brand-compatible batteries designed by former engineers from that company.
Our team is highly knowledgeable about the latest pet fencing products and trends across brands. We'll work diligently to ensure your system operates optimally, regardless of brand, with the goal of delivering complete customer satisfaction.
Feel free to inquire about any other cross-compatibility questions! We're committed to providing effective solutions tailored to your needs.

Our standard pricing covers up to one acre for any layout design you choose. This includes using our wire trenching equipment to safely install the boundary wire and establish your desired containment area.
For properties exceeding one acre, an additional charge per acre using our 16-gauge boundary wire applies.
If your layout requires excessive manual digging or hand-placement of the wire (more than 20 linear feet), our technician will provide you with a quote for the additional labor costs. You can then decide if you want to proceed with that layout or simplify the design.
Please refer to our Custom Layout Diagrams for examples of how we can configure the system based on your property's characteristics.
Our goal is to accommodate your unique needs while remaining transparent about any potential acreage-related charges beyond that first acre. Don't hesitate to contact us if you have any other questions!

In 2001, our highly respected friend and industry-renowned dog trainer Rich Weinssen, owner of Hidden Fence of New Jersey, revolutionized the pet containment industry by pioneering the innovative GentleSteps™ training approach.
Weinssen publicly introduced GentleSteps™ at the March 2002 International Association of Canine Professionals (IACP) annual conference. This humane, gradual training technique quickly gained widespread acclaim for its effectiveness and kindness.
Today, GentleSteps™ is the exclusively recommended training protocol specified by Pet Stop®, the premium pet containment system we proudly install and service.
By following the gentle, step-by-step GentleSteps™ process, your dog acclimates to the new boundaries through positive reinforcement over a 5-day period under your guidance. This method prioritizes your pet's wellbeing while efficiently establishing a clear understanding of the containment field.
Let us know if you need any other details on this revolutionary training approach! We're committed to upholding the highest standards of pet care and humane training principles.

No, permits are not typically required for the installation of a hidden fence. However, in certain municipalities, a "Right of Way" permit may be necessary for any digging activities near the street.

If your installation necessitates a right of way permit, we will include it as a separate item on your proposal for transparency and clarity.

Yes, we provide special indoor transmitters that can work alongside our outdoor pet containment systems. These transmitters create "hot spots" or exclusion zones within your home where your dog's or cat's outdoor receiver collar will activate, preventing them from accessing certain indoor areas as desired.
We offer two indoor transmitter models:

1. Battery-Powered - Uses a pulsed signal to regulate battery life.
2. Corded - Plugs into an outlet and produces a continuous, adjustable signal like the outdoor transmitters. This model can also create a portable boundary when used with a wire loop.

For optimal reliability, we recommend the corded indoor transmitter option.
If you're interested in adding indoor containment capabilities to your system, simply let us know and we will add it to your quote. We'll include the indoor transmitter(s) in your installation proposal to provide a comprehensive solution for managing your pet's access both indoors and out.
Let us know if you need any other details! We're happy to discuss the best configurations to accommodate your unique pet containment needs throughout your home and property.

If you reside in an attached twin home or townhome, it's probable that your development is governed by a homeowners association (HOA) with by-laws that outline leash regulations.

Typically, these regulations prohibit the installation of any type of fencing, including hidden fencing. Additionally, contracted lawn mowing and aeration services may further impact the approval process.

Before considering hidden fencing as an option, we strongly advise obtaining permission from your HOA, preferably in writing. This ensures compliance with community guidelines and prevents any potential conflicts.

Our PCC200 Pro receiver operates on a standard 6V non-proprietary battery that typically lasts up to 6 months before replacement is needed. During your dog's initial training period acclimating to the new boundaries, the first battery may not last as long due to increased activations within the signal zone.
The PCC200 Pro receiver features an advanced low-battery indicator that eliminates guesswork by alerting you when it's time for a new battery.
It's important to note that some competing brands, like Invisible Fence®, require proprietary batteries for their receivers. This can add up to $70-$100 per year in battery costs for each dog collar on their system. Over a 10-year period, that equates to an additional $700-$1,000 per collar beyond the initial system purchase.
Many customers are unaware of this recurring proprietary battery expense until they are required to enroll in a battery subscription plan after purchasing an Invisible Fence® system.
By using standard, widely-available batteries, our system aims to provide a more cost-effective solution for long-term maintenance and operation.

We use top-quality, 16-gauge direct burial wire encased in an extremely durable 45 mil protective jacket, designed to provide years of uninterrupted service for residential properties.
Our professional installation process involves trenching the wire approximately 4 inches deep using proprietary machinery. A custom-designed blade cuts a precise incision into your turf, automatically feeding the wire behind it as we go.
In healthy, thick grass, you'll have a hard time even noticing where the wire was buried - the only visible clues may be subtle trail markers or tire tracks from our equipment.
If the protective wire casing does become damaged during installation, exposing the copper core to the elements, deterioration and breakage can occur within the first year. This is why we confidently back our workmanship and materials with a 1-year guarantee against any installation-related defects in the buried boundary wire.
Our meticulous installation methods combined with premium wiring help ensure an invisible yet robust boundary that will contain your pets for years to come. Let us know if you need any other details!

Not at all! As authorized Pet Stop® dealers, we proudly offer the ultra-lightweight EcoLite™ HO and Link™ EcoLite™ receivers weighing just 0.9 ounces - the smallest and lightest in the industry.
Despite their compact 0.9oz design, these receivers offer a broad range of adjustable settings to provide an appropriately mild stimulus for puppies yet remain powerful enough to contain even the most stubborn, high-prey-drive dogs.
For those seeking a budget-friendly option, our PCC200 Pro receiver at 1.3 ounces is still incredibly lightweight without sacrificing your pet's comfort or effective containment.
Regardless of the model, our receivers prioritize a discreet, low-profile fit to avoid weighing down or irritating your dog while reliably reinforcing boundaries. We'd be happy to discuss which lightweight receiver best suits your pet's size, temperament and your needs.

For properties with known mole or vole issues, we offer an optional 3-Year Wire Protection Plan. Wire breaks caused by rodent chews are not covered under our standard warranty.
This plan provides comprehensive coverage for any boundary wire damage inflicted by rodents over a 3-year period. We understand resolving chew issues can require multiple service calls, so this protection ensures you are covered for an unlimited number of rodent-related wire repairs at no additional cost.
Please note that while the plan covers repairs, it does not prevent rodents from chewing the wire in the first place.  The one-time plan fee allows you to prepay for 3 years of repair coverage at today's pricing, saving you from incurring unexpected costs down the road.
Let us know if you'd like to add this Wire Protection Plan to your installation for that extra peace of mind against pesky vole or mole digging on your property. We're happy to discuss this option further.

Certainly! All our receivers are designed to function flawlessly even when exposed to water. You can rest assured that whether your dog enjoys a splash in the pool or ventures out in the rain, our receivers ensure uninterrupted containment.

Perimeter® Technologies and Pet Stop® have engineered their transmitters to endure the temperature extremes commonly encountered in garages and basements, where the transmitter is often installed. This crucial feature sets our pet fence systems apart, as not all systems offer this level of durability. It's another testament to our commitment to prioritizing your pet's safety and well-being.

Our pet containment systems primarily utilize distance-based boundaries, but they do have the capability to operate on a time-based model through different setting adjustments.
Some competitors promote time-based boundaries, which aim to prevent pets from "running through" the boundary line. However, this requires administering extended correction stimuli as the pet breaches the boundary.
The vast majority of dogs effectively learn to respect the boundary perimeter without needing extended corrections. Our goal is to teach your pet to avoid challenging or crossing the established boundary through humane conditioning.
In the event your dog does test the boundary limits, our Unlimited Onsite Follow-Up guarantee ensures our experts will guide you on making appropriate setting adjustments for your specific dog in the most humane manner possible.
Our systems offer a wide range of settings to accommodate both compliant dogs as well as stubborn, high-prey-drive dogs by tailoring the correction level as needed. While extended corrections are an available option if absolutely necessary to maintain boundaries, they are rarely required when following our proven training approach.
Let us know if you need any clarification on our boundary capabilities and humane training principles. Customizing the ideal containment solution for your pet's unique needs is our top priority.

Yes, indeed! During Winter installations, the only aspect we defer is burying the wire. If the ground has frozen, we lay temporary boundary wire on the surface and return in the Spring to trench in burial-grade 16-gauge wire.

There are numerous compelling reasons to consider purchasing a Pet-Containment System during the Winter months:

1. **Flexible Payment Options:** In Winter, we require only a partial upfront payment for your system. The balance is settled after the system is fully installed.

2. **System Testing:** Winter installations allow thorough testing of the system's effectiveness before burying the wire.

3. **Layout Experimentation:** While the wire is surface-laid, you have the liberty to experiment with different layouts, ensuring the perfect configuration before trenching in the boundary wire.

4. **Avoiding the Rush:** Winter purchases typically involve minimal or no wait time for scheduling.

5. **Swift Service:** Winter installations often entail quicker service response times for any accompanying needs.

6. **Training Advantage:** Installing in Winter facilitates comprehensive dog training and containment by Spring, ensuring readiness for outdoor enjoyment when the weather improves.

7. **Refresher Training:** If needed, refresher training sessions can be arranged during Spring wire burial.

8. **Yard Maintenance Ease:** Winter setups alleviate the hassle of mowing around flags while your dog acclimates to the boundary.

9. **Utility Marking Simplification:** With snow cover, utility marking prior to installation becomes unnecessary, streamlining the process for all parties involved.

10. **Enhanced Safety:** By installing your system during Winter, you provide crucial safety for your dog during harsh conditions, ensuring they stay contained when temperatures drop to sub zero levels.

Our UltraTuff receiver operates on a standard 6V non-proprietary battery that typically lasts up to 6 months before replacement is needed. During your dog's initial training period acclimating to the new boundaries, the first battery may not last as long due to increased activations within the signal zone.
The UltraTuff receiver features an advanced low-battery indicator that eliminates guesswork by alerting you when it's time for a new battery.
It's important to note that some competing brands, like Invisible Fence®, require proprietary batteries for their receivers. This can add up to $70-$100 per year in battery costs for each dog collar on their system. Over a 10-year period, that equates to an additional $700-$1,000 per collar beyond the initial system purchase.
Many customers are unaware of this recurring proprietary battery expense until they are required to enroll in a battery subscription plan after purchasing an Invisible Fence® system.
By using standard, widely-available batteries, our system aims to provide a more cost-effective solution for long-term maintenance and operation.

Our hidden fence systems can effectively contain cats, though some additional customization is usually required. Since cats can climb trees and other elevated areas that dogs cannot access, we carefully design the layout to keep the boundary wire away from any potential escape routes.
The key factor is your cat's receptiveness to training and their response to the hidden fence system. With proper conditioning, many cats learn to respect the boundaries.
If outdoor containment is not the primary goal, we also offer indoor transmitters that are highly effective for keeping both cats and dogs away from designated indoor areas, such as furniture or rooms.
Our team will work closely with you to determine the optimal solution for your home and pets' needs, whether that involves customizing an outdoor perimeter for your cat or exploring indoor deterrent options. Feel free to contact us to discuss your specific requirements.

As authorized Pet Stop® dealers, we proudly offer the ultra-lightweight EcoLite™ HO and Link™ EcoLite™ receivers weighing just 0.9 ounces - the smallest and lightest in the industry.
Despite their compact 0.9 oz design, these receivers offer a broad range of adjustable settings to provide an appropriately mild stimulus for puppies yet remain powerful enough to contain even the most stubborn, high-prey-drive dogs.
For those seeking a budget-friendly option, our UltraTuff receiver is also incredibly lightweight without sacrificing your pet's comfort or effective containment.
Regardless of the model, our receivers prioritize a discreet, low-profile fit to avoid weighing down or irritating your dog while reliably reinforcing boundaries. We'd be happy to discuss which lightweight receiver best suits your pet's size, temperament and your needs.

Compatibility - Do your systems work with other brands?

With Pet Stop® Brand systems, absolutely. At Hidden Fence of Minnesota, we stand behind our proven Pet Stop® Brand pet containment systems with a 100% containment guarantee to give you complete peace of mind.
After one of our highly qualified technicians installs your system, they will personally guide you through the initial GentleSteps™ training session. Following this comprehensive walkthrough, we leave the rest of the leashed training process up to you.
Most customers feel very comfortable taking over the training independently after our tech's instructions. However, if any unexpected issues arise, we provide unlimited complimentary onsite follow-up visits upon request. The vast majority of our clients have no problems and their pets are successfully contained within 5 consecutive days of leashed conditioning.
Our goal is to deliver the highest quality customer experience. The containment guarantee ensures we work closely with you through the training period to achieve effective long-term boundaries for your pet's safety.
Let us know if you have any other questions! We're committed to making this a seamless process from installation to training and beyond.

Containment - Do you guarantee successful pet containment?

We guarantee our Pet Stop® brand systems will effectively contain your dog under the following conditions:

1. The system is installed by our professionals.
2. It is operated and maintained according to our instructions.
3. You promptly notify us of any issues so we can diagnose and resolve them quickly.
4. The appropriate receiver is selected for your dog's temperament.

The guarantee covers our time and onsite assistance to find the proper setting combination to ensure containment. However, it does not cover the cost of upgrading to a stronger receiver if that is deemed the best solution.
Since you control the system settings, there may be situations where you need to provide key details to help us identify and address any escape issues.
If your dog requires a stronger correction level than the UltraTuff receiver can provide, we offer an upgrade option to the more powerful EcoLite™ HO or Link™ EcoLite™ receiver, known to contain even the most stubborn dogs. You'll receive full trade-in credit for your existing UltraTuff, regardless of age, and only pay the difference in cost plus a Diagnostic Charging Base.
We guarantee either EcoLite™ receiver, with the right settings and training method, will stop your dog's escape attempts or you'll receive a full refund.
Our only requirement is that you stay in communication with us about any problems and allow us to help resolve the issues.
This comprehensive containment guarantee applies across all Pet Stop® systems, ensuring a solution for every situation.

For both concrete and asphalt driveways, we use a concrete saw to clean out an existing expansion joint. The boundary wire is then inserted into this joint, and we cover it with the material when finished and seal if necessary.
For asphalt driveways if there is no expansion joint to use, we will cut a straight line and insert the wire there.
Pre-installing conduit beneath new asphalt is not recommended, as cracking often occurs over conduit within a few years. Our straight saw cut provides a much cleaner look that becomes less apparent over time with regular driveway sealcoating.
Also, where our wire comes out from the garage through siding we use conduit as an exit point as illustrated below, unlike how the cable nearby is dropped outside.
Rest assured, we take care to install the boundary wire across your driveway in the most professional and inconspicuous manner possible. Let us know if you have any other concerns regarding this process.

Driveway - Crossing and wire installation

We are currently restructuring our in house financing and more details will be available soon.

Please contact us if you need financing and we will work with you based on your situation.

GentleSteps™ - Training method and origin

If you reside in an attached twin home or townhome, it's probable that your development is governed by a homeowners association (HOA) with by-laws that outline leash regulations.

Typically, these regulations prohibit the installation of any type of fencing, including hidden fencing. Additionally, contracted lawn mowing and aeration services may further impact the approval process.

Before considering hidden fencing as an option, we strongly advise obtaining permission from your HOA, preferably in writing. We also recommend discussing with your neighbors on where the fence line will be installed. This ensures compliance with community guidelines and prevents any potential conflicts.

Homeowners Associations - Hidden fence requirements

Indoor Containment - Do you offer indoor solutions?

We provide a full one-year money back guarantee to ensure you have a risk-free opportunity to test our hidden fence system with your dog(s). This allows you to confirm it is the best containment solution for your needs.
To be eligible for a refund, we simply require that you remain in communication with us and notify us promptly of any containment issues that arise. This gives us the chance to resolve the problem effectively.
If we do not hear from you about containment problems during the year, and you choose not to allow us to help, our refund policy covers a prorated amount for the used equipment only. A representative will come to recover the equipment and disable the wiring.
Please note that any long distance job fees charged are non-refundable, as the equipment portion is the only refundable cost.
We stand behind our products and services, and this one-year guarantee demonstrates our commitment to your complete satisfaction.

Permits are not typically required for the installation of a hidden fence. However, in certain municipalities, a "Right of Way" permit may be necessary for any digging activities near the street.

If your installation necessitates a right of way permit, we will include it as a separate item on your proposal for transparency and clarity.

Pet Stop® Brand - Differences from other brands

At Hidden Fence of Minnesota, we confidently offer the most competitive pricing without sacrificing quality or customer service. We utilize top brand electronics, premium wiring and connectors, yet our published prices undercut even the non-published rates of our best-known competitors for comparable systems, features and guarantees.

If you receive a lower written quote from a competitor for their premium installed system with advanced features, we will beat that price with our Pet Stop® Link™ EcoLite™ system and provide additional value-added features they don't offer.

For basic system installations with similar features and guarantees, we'll beat any competitor's price by $50 when installing our Pet Stop® UltraTuff system.

To ensure an accurate side-by-side comparison, we simply ask that you provide the details or a copy of their quote.

As an independent, local family-owned business working directly for our customers rather than shareholders, we can offer superior pricing flexibility. Our competitive rates, combined with exceptional products and service, allow us to earn customers' trust and referrals.

Let us know if you have any other pricing questions! We're committed to complete pricing transparency and delivering the best overall value for your investment.

We've streamlined the process of obtaining a personalized proposal to make it as convenient as possible for you. Simply click the "Get a Quote" button at the top of your screen to complete our online form. This is the quickest and most efficient way to receive a price quote tailored to your needs.

If you prefer discussing your requirements with us over the phone before providing specific information, feel free to call or text our main number. Upon submitting your basic contact details, we'll promptly reach out to you.

Rest assured, your information is treated with the utmost confidentiality and will only be viewed by Hidden Fence of Minnesota.

Once your proposal is prepared, it will be delivered to you via email and text message, complete with a URL for easy viewing.

If you're comparing quotes from different companies, we respect your preferences and will communicate with you according to your instructions. We kindly request confirmation of receipt of our proposal, and we'll continue to follow up until we hear back from you.

We invite you to explore our reviews to hear what our recent customers have to say about their experiences with us.

If you prefer a phone conversation, please let us know, and we'll be happy to accommodate your request.

Scheduling - How do I approve my proposal?

We provide optional sprinkler system coverage that can be included in your package. If we accidentally damage any sprinkler heads, water lines, or control wires from professional-grade irrigation systems like Rain Bird®, Toro, or Hunter Industries during the installation process, we will repair it at our expense or pay for prompt repairs by a reputable company of our choosing.
This coverage ensures any unintentional sprinkler system damage caused by our work will be resolved in a timely manner at no additional cost to you. We simply ask that you notify us as soon as any issue is discovered so we can take corrective action.
If you feel comfortable marking all sprinkler head locations prior to our arrival, this can help avoid potential damage during installation. In that case, you may opt out of the sprinkler coverage.
Our goal is to provide a hassle-free installation experience. This optional protection gives you added peace of mind, safeguarding your irrigation investment while allowing us to uphold the highest standards of workmanship and customer service.

Perimeter® Technologies and Pet Stop® Brand have engineered their transmitters to endure the temperature extremes commonly encountered in garages and basements, where the transmitter is often installed. This crucial feature sets our pet fence systems apart, as not all systems offer this level of durability. It's another testament to our commitment to prioritizing your pet's safety and well-being.

Stabilitemp™ - Temperature resistant systems

For containment, we believe a wired, in-ground hidden fence provides the most reliable and consistent containment solution for residential properties.
GPS containment systems have significant limitations you should be aware of. These companies disclose that their products can have a +/- 15 foot range of accuracy on either side of the set boundary line. This means your dog could potentially roam up to 15 feet past your property line before being corrected.
For many homeowners, allowing that much potential buffer extends well into neighbors' yards or even the street, posing safety risks. The accuracy and adjustability of our wired fences ensure your dog is contained precisely within your desired boundaries.
We have provided a video further discussing the differences between these two containment methods. Feel free to watch it for an in-depth explanation to help determine if GPS or our traditional hidden fence is the right solution for your needs.
Our top priority is providing effective pet containment while ensuring maximum safety and peace of mind. Don't hesitate to reach out if you have any other questions!

Systems - How do your Wired systems compare to GPS collars?

Systems - How is yours different from other wired systems?

As a Pet Stop® dealer, we take pride in employing their exclusive GentleSteps™ training method for pet training.

GentleSteps™ stands as the safest and most humane training method available today. It begins with gentle, tickle-like stimulation levels to acquaint your pet with the boundary. Gradually, the the correction level increases as they learn and encounter real-life distractions.

Upon completion of GentleSteps™ training, most dogs exhibit a remarkable reluctance to leave their yard. From the initial on-leash training to the eventual off-leash enjoyment of their yard, we demonstrate the safety and control inherent in the process.

Occasionally, some dogs may prove to be particularly stubborn. In these rare instances, we have the option to temporarily configure their receiver for an extended correction. This provides them with a singular experience that reinforces respect for the boundary. This approach underscores our commitment to promoting products that are genuinely safer and more humane, ensuring containment even for the most determined "escape-artist" dogs.

Our Training Insurance Package guarantees onsite assistance whenever needed following the initial session. Additionally, we offer a Complete Training Package, providing comprehensive training without requiring your direct involvement if preferred or if circumstances prevent your participation.

Training - Pet Stop® exclusive GentleSteps™

The Training Insurance Package guarantees unlimited onsite assistance after the initial training session, ensuring your dog successfully learns the new boundaries. The user-friendly GentleSteps™ process is simple enough for children to participate.
After completing the first session, you'll know exactly how to continue acclimating your dog(s). We understand some dogs may need higher correction levels or get startled initially.
This package includes free return visits as needed to resolve any challenges. We require you to contact us within the first 15 days if experiencing difficulties and participate in the follow-up sessions.
Requesting assistance is easy - call, text, email or submit a form on our website. We monitor communications 7 days a week and respond promptly by your preferred method.
While most issues can be resolved quickly, we'll schedule an onsite visit right away when necessary. Our goal is to do whatever it takes to ensure safe and successful containment.
The key advantage of our system is the ability to gradually increase correction levels until your dog learns proper boundaries, eliminating the need for costly professional dog training services.
In summary, this inclusive package provides guidance at your pace, onsite support, and the flexibility to reinforce training effectively, all backed by our commitment to your dog's success.

Pet Stop® Brand transmitters are backed by a Limited Lifetime Warranty. If your transmitter is damaged by lightning, simply notify us, and we will arrange for a replacement unit while retrieving the damaged transmitter (labor fees may apply).
Additionally, the exclusive Zapp Alert® system provides both audible and visual warnings to alert you immediately if a power surge occurs in the transmitter. This helps protect your pet by letting you know when the system is compromised.
Please note that this warranty covers the transmitter parts only. Normal repair charges will apply for locating and repairing any breaks in the boundary wire caused by lightning strikes.
We stand behind the quality of our Pet Stop® Brand products and want you to have peace of mind knowing that your transmitter is covered against lightning damage. Don't hesitate to contact us if you ever need warranty service.

We provide three types of warranties to accompany our transmitters, receivers, and wire installations:

1. Parts Warranty: This covers the replacement of a transmitter or receiver at no cost to you if either component becomes inoperative within a specified period.
2. Labor Warranty: This ensures that there is no cost to you for our labor to process and replace a malfunctioning transmitter or receiver. Our Labor Warranty duration is 2 years for each component.
3. Installation Warranty: This guarantees that there is no cost to you for labor and materials required to address wire breaks or other repairs resulting from installation-related issues within 2 years of your system's installation.
For more detailed information on each type of warranty, please visit our Warranty Information Page.

UltraTuff Receiver:

* Limited Lifetime Warranty
* 2-Year Labor Warranty covering processing costs (After 2 years, labor fee applies)
* $129 fee for accidental damage

EcoLite™ & Link™ EcoLite™ Receivers:

* Limited Lifetime Warranty
* 2-Year Labor Warranty for processing/exchange (After 2 years, labor fee applies)
* UltraCare™ Protection deductible per incident for accidental damage replacement (Damaged unit must be returned)

The comprehensive warranties demonstrate our commitment to quality and product longevity. The UltraTuff receiver offers a limited lifetime guarantee, while the EcoLite™ models come with valuable added protection plans like UltraCare™ to cover accidental damage affordably.
Let us know if you need any clarification on the warranty details and terms for each receiver option. We want you to have full confidence in your investment.

Waterproof - Is the receiver collar waterproof?

During Winter installations, the only aspect we defer is burying the wire. If the ground has frozen, we lay temporary boundary wire on the surface and return in the Spring to trench in burial-grade 16-gauge wire.

There are numerous compelling reasons to consider purchasing a Pet-Containment System during the Winter months:

1. **Flexible Payment Options:** In Winter, if you pay at least 75% of your system cost up front, we can extend the collection of the remaining 25% into the following Spring. The balance is settled after the system is fully installed in the Spring.

2. **System Testing:** Winter installations allow thorough testing of the system's effectiveness before burying the wire.

3. **Layout Experimentation:** While the wire is surface-laid, you have the liberty to experiment with different layouts, ensuring the perfect configuration before trenching in the boundary wire.

4. **Avoiding the Rush:** Winter purchases typically involve minimal or no wait time for scheduling.

5. **Swift Service:** Winter installations often entail quicker service response times for any accompanying needs.

6. **Training Advantage:** Installing in Winter facilitates comprehensive dog training and containment by Spring, ensuring readiness for outdoor enjoyment when the weather improves.

7. **Refresher Training:** If needed, refresher training sessions can be arranged during Spring wire burial.

8. **Yard Maintenance Ease:** Winter setups alleviate the hassle of mowing around flags while your dog acclimates to the boundary.

9. **Utility Marking Simplification:** With snow cover, utility marking prior to installation becomes unnecessary, streamlining the process for all parties involved.

10. **Enhanced Safety:** By installing your system during Winter, you provide crucial safety for your dog during harsh conditions, ensuring they stay contained when temperatures drop to sub zero levels.

Winter Installs - Advantages and benefits

We use top-quality, 16-gauge direct burial wire encased in an extremely durable 45 mil protective jacket, designed to provide years of uninterrupted service for residential properties.
Our professional installation process involves trenching the wire approximately 4 inches deep using proprietary machinery. A custom-designed blade cuts a precise incision into your turf, automatically feeding the wire behind it as we go.
In healthy, thick grass, you'll have a hard time even noticing where the wire was buried - the only visible clues may be subtle trail markers or tire tracks from our equipment.
If the protective wire casing does become damaged during installation, exposing the copper core to the elements, deterioration and breakage can occur within the first year. This is why we confidently back our workmanship and materials with a 2-year guarantee against any installation-related defects in the buried boundary wire.
Our meticulous installation methods combined with premium wiring help ensure an invisible yet robust boundary that will contain your pets for years to come. Let us know if you need any other details!

Wire - What type do you use and how is it installed?

For properties with known mole or vole issues, we offer an optional 3-Year Wire Protection Plan. Wire breaks caused by rodent chews are not covered under our standard wire warranty.
This plan provides comprehensive coverage for any boundary wire damage inflicted by rodents over a 3-year period. We understand resolving chew issues can require multiple service calls, so this protection ensures you are covered for an unlimited number of rodent-related wire repairs at no additional cost.
Please note that while the plan covers repairs, it does not prevent rodents from chewing the wire in the first place.  The one-time plan fee allows you to prepay for 3 years of repair coverage at today's pricing, saving you from incurring unexpected costs down the road.
Let us know if you'd like to add this Wire Protection Plan to your installation or existing system for that extra peace of mind against pesky vole or mole digging on your property. We're happy to discuss this option further.

Frequently Asked Questions (FAQs)

System Quote Process

Customer Reviews

Hidden Fence of Minnesota